Third Party Support & Maintenance
Nexstor provides full support and maintenance on a wide range of hardware and software from the world’s leading vendors. Offering UK wide support, we can provide parts within a 2-hour window to any site in the UK. Dealing with businesses of all sizes, our technology capabilities stretch from high-powered low-energy, virtualised systems and complex storage solutions, to legacy VMS, Tru 64Unix and HP-UX.
Looking for a quote on these top vendors?
Dell Support
Access expert Dell technical support to optimise the performance of your solutions across your organisation.
Cisco Support
Protect your Cisco equipment, ensure operational resilience and minimise downtime.
HPE Support
Get specialist HPE maintenance and support to help create and maintain a resilient converged network for your business.
Why Nexstor for third party support
Nexstor Service & Support for Storage Systems — Maximise Your Uptime, Minimise Your Issues
One phone call brings prompt, expert service for hundreds of storage products from many manufacturers, so you no longer have to keep track of multiple vendors. You’re served by one of the largest, best-trained service organisations in the world, boasting over a 95 percent customer satisfaction rating!
Key features include
- Up to 24 x 7 x 365 with 2hr Fix available
- 1,200 field service engineers available
- Your contract is tailored to exact requirements
Peace of mind for greater performance:
- Highly trained service professionals who receive continuous training for certification and ongoing recertification
- Parts available at national and local depots
- Exceptional on-site and help desk service
- The ideal way to maximise productivity and extend the life of your valuable equipment
What can you expect when you work with Nexstor service & support? All this, and more:
- Extensive on-site break-fix capabilities
- The synchronisation of parts and labour
- Automated escalation procedures
- Repair depot for less mission-critical problems
- Advanced parts replacement
- Preventive maintenance and upgrades
- Global logistics infrastructure
- Web-based customer access for call logging, parts and labour tracking
